- Why can't my notes app find something I know I wrote?
- Because most search matches words, and you rarely remember the exact words you used. Digital Notebook matches meaning, one passage at a time, so a note about “pricing the annual plan” turns up when you write about what to charge. That matching runs on your device, not on our servers. And for the times you don't think to search at all, the relevant passage comes to you while you write.
- Can you read my notes?
- No. Your notes are encrypted on your device before they're saved, in the desktop app's folder or in a web account alike, with a key we never receive. We store only what we can't read. Deciding what to resurface, transcribing your voice and reading text out of images all happen on your machine. The exceptions: asking Lora sends your question and the passages it draws on to an AI model; topic tags do the same only if you switch them on; email arrives as ordinary email and is sealed the moment it reaches us; and with a web account we can see when things change, never what they say. We never sell your notes or use them to train models. The details are in the privacy policy.
- What happens to my notes if you disappear?
- You export everything as plain files, any time, and they open in anything. That's deliberate: a notebook that holds your thinking hostage isn't worth trusting. Saving stays free forever, so leaving costs you nothing.
- Why pay, if saving is free?
- Because saving isn't the hard part — every app does that, and charging for it would be charging you rent on your own words. What's worth paying for is the part that hands them back at the moment they matter. The free notebook brings back your last 90 days; Intelligence reaches everything you've ever saved, which is where the forgotten things are.
- What if it just shows me junk?
- Then it shows you nothing instead. It speaks up only when something is genuinely close to what you're working on, and stays quiet the rest of the time. An empty sidebar beats a noisy one — if you catch yourself ignoring it, we've failed, and we want to hear about it.
- Do I have to change how I work?
- No. No filing, no tagging, no review schedule to keep up with and feel guilty about. You save things the way you already do, and write the way you already write. It reacts to you.
- I already have years of notes somewhere else.
- Bring them — Obsidian, Markdown files, a Notion export, even your browser bookmarks. Honestly, do that first. The notebook can only hand back what it holds, and an old archive is exactly where the forgotten things live.
- Where can I save things from?
- Anywhere you'd otherwise copy and paste. Right-click anything in your browser — an article, a YouTube video (with its transcript), a LinkedIn post. Forward an email or subscribe a newsletter to your own notebook address. On Android, share straight in from any app. And the desktop app, now in testing, adds a shortcut that grabs highlighted text or a screenshot from any program on your computer.
- Where does it all go? Do I have to sort it?
- No sorting. Everything from the same place gathers in one note — the same PDF, the same person, the same channel or newsletter — newest on top, each with a link back to where it came from. You never pick a folder.
- Do I need a powerful computer?
- No. The parts that run on your device are small, download once the first time you use them, and run comfortably on an ordinary laptop. There's nothing heavy to install and nothing to set up.
- Which devices does it work on?
- Your computer first: the Digital Notebook app for Windows and Mac keeps the whole notebook in a folder on your machine, with no account. With Connect it also opens in any modern browser and on your phone, in sync. The apps are in private beta.
- Can I just ask it something?
- Yes — ask your notebook in plain words, like “what did I decide about pricing?” It finds the passages in your own notes that answer it (that search happens on your device), writes a short answer from them, and opens the note it came from. Writing the answer is the one step that uses a cloud AI model, and it works from what you saved unless you ask it to look something up on the web.
- Is this another AI thing?
- It won't write your thoughts for you, and it never invents a note you didn't take. What it shows you is always something you saved, in your own words, with a link back to where it came from.